Getting Started
Create your account
Sign up and connect your identity providers. Google and Apple are required — you can also add other OAuth providers for a seamless login experience across devices.
Create your workspace
Your workspace is the home for your agents, knowledge, and team.During setup, you’ll have the option to upload documents — PDFs, spreadsheets, text files. This is optional but highly recommended: the more knowledge you provide, the smarter your agents will be from day one.
What kind of documents?
What kind of documents?
Upload anything your agent might need: product catalogs, FAQs, internal processes, manuals, price lists, company policies. The system converts everything into a searchable knowledge base.
Can I skip this?
Can I skip this?
Yes! You can always add documents later. But agents perform best when they have context about your business from the start.
Create your team
Teams organize your agents by purpose. Create your first team — whether it’s for customer support, sales, operations, or a general assistant.We’ll guide you through choosing the right purpose for your team:
Customer Support
Answer questions, resolve issues, collect feedback
Sales & Leads
Qualify leads, follow up, schedule meetings
Operations
Automate reports, monitoring, recurring tasks
General Assistant
Research, write, analyze — a versatile helper
Customize your agent
Now personalize your agent. In the first version, you’ll start from a template that matches your team’s purpose. The template gives you a solid foundation — pre-configured personality, tools, and behavior.You can customize:
- Name and description
- Personality and tone of voice
- Tools the agent can use
- Knowledge it has access to
Connect a channel
Make your agent available where your users are. Connect one or more channels with a single click:WhatsApp
Email
Your agent maintains the same intelligence, personality, and context across every channel.
Via Evolution API
Telegram
Bot integration
Discord
Server bot
Slack
Workspace app
SMTP/IMAP
Web Chat
Embed widget
Teach your agent how to behave
The final step: talk to your agent. Through the agent’s presentation screen, you can give instructions on how it should behave. The agent learns from you in real-time.This is where you shape:
- SOUL.md — The agent’s personality and core instructions
- agents.md — Operational guidelines and workflows
- First memories — Key facts about your business the agent should always remember