Getting Started
1
Create your account
Sign up and connect your identity providers. Google and Apple are required — you can also add other OAuth providers for a seamless login experience across devices.
2
Create your workspace
Your workspace is the home for your agents, knowledge, and team.During setup, you’ll have the option to upload documents — PDFs, spreadsheets, text files. This is optional but highly recommended: the more knowledge you provide, the smarter your agents will be from day one.
What kind of documents?
What kind of documents?
Upload anything your agent might need: product catalogs, FAQs, internal processes, manuals, price lists, company policies. The system converts everything into a searchable knowledge base.
Can I skip this?
Can I skip this?
Yes! You can always add documents later. But agents perform best when they have context about your business from the start.
3
Create your team
Teams organize your agents by purpose. Create your first team — whether it’s for customer support, sales, operations, or a general assistant.We’ll guide you through choosing the right purpose for your team:
Customer Support
Answer questions, resolve issues, collect feedback
Sales & Leads
Qualify leads, follow up, schedule meetings
Operations
Automate reports, monitoring, recurring tasks
General Assistant
Research, write, analyze — a versatile helper
4
Customize your agent
Now personalize your agent. In the first version, you’ll start from a template that matches your team’s purpose. The template gives you a solid foundation — pre-configured personality, tools, and behavior.You can customize:
- Name and description
- Personality and tone of voice
- Tools the agent can use
- Knowledge it has access to
5
Connect a channel
Make your agent available where your users are. Connect one or more channels with a single click:WhatsApp
Email
Your agent maintains the same intelligence, personality, and context across every channel.
Via Evolution API
Telegram
Bot integration
Discord
Server bot
Slack
Workspace app
SMTP/IMAP
Web Chat
Embed widget
6
Teach your agent how to behave
The final step: talk to your agent. Through the agent’s presentation screen, you can give instructions on how it should behave. The agent learns from you in real-time.This is where you shape:
- SOUL.md — The agent’s personality and core instructions
- agents.md — Operational guidelines and workflows
- First memories — Key facts about your business the agent should always remember
You’re Ready!
Your agent is now live and ready to work. From here, you can:Add more knowledge
Upload documents to make your agent smarter
Explore tools
Discover the 55+ built-in tools available
Create agent teams
Set up specialists that work together
Schedule tasks
Automate recurring tasks and reports